Why do both kinds of Government's not listen?

It is a question I am sure many ask but why do both national and local government's listen to residents. I hear that they know best but I wonder if they do. With all the floods in Somerset and other parts one request is why have they not been dredging the rivers? In Wigan we had floods some years ago and millions were spent when residents were simply asking for the River Douglas to be dredged but they were told that the Environment Agency on others knew more than them. It simply isn't the case every time.


You look now and the Prime Minister and Government are saying they will dredge rivers. Hope they do and they listen more.

If one thing that should be learnt is in what ever is happening the local and national governments listen more to residents and take their comments on board.